Privacy Policy

Last updated September 19, 2026

This Privacy Policy explains how Long Crested Safaris ("we," "us," or "our") collects, uses, and protects your personal information when you visit longcrestedsafaris.com, contact us, or inquire about a safari, tour, or travel itinerary through our website.

Questions or concerns? If you do not agree with this policy, please do not use our website. If you have questions, reach us at admin@longcrestedsafaris.com or via our Contact Us page.

Summary

What we collect: Information you provide when you contact us or submit a trip inquiry — such as your name, email, phone number, travel dates, party size, and travel preferences.
Sensitive information: We do not knowingly collect sensitive personal information (e.g. health, racial or ethnic origin, religious beliefs).
Third-party data: We do not purchase or collect information about you from third parties.
How we use it: To respond to inquiries, plan and confirm bookings, and communicate with you about your trip.
Your rights: You can request access to, correction of, or deletion of your personal information at any time via our Contact Us page.

1. What Information Do We Collect

Information you give us directly

When you get in touch through our Contact form or submit a trip request through our Plan Your Journey form, we may collect:

Full name
Email address
Phone number
Country of residence
Preferred contact method (phone call, WhatsApp, or email)
Travel details you share with us — such as destination or experience of interest, estimated travel dates, number of adults and children traveling, and any additional comments about your trip

We do not knowingly collect sensitive personal information, such as data about your health, racial or ethnic origin, or religious beliefs.

Information collected automatically

Like most websites, we automatically collect some technical information when you visit our site, such as your IP address, browser type and settings, device information, referring pages, and general usage data (such as which pages you view and how long you spend on them). This information does not directly identify you and is used to keep our website secure, functioning, and to understand how it's used.

We may use cookies and similar tracking technologies for this purpose, and may use tools such as Google Analytics to help us understand site traffic. You can opt out of Google Analytics tracking at https://tools.google.com/dlpage/gaoptout, and manage or disable cookies through your browser settings — though doing so may affect how parts of our site function.

2. How We Use Your Information

We process the information you provide to:

Respond to your inquiries and requests for information
Plan, propose, and coordinate safari itineraries and bookings
Communicate with you about your trip via your preferred contact method
Improve our website and the services we offer
Maintain the security of our website and prevent misuse
Comply with legal obligations where applicable

We do not sell your personal information. We may share it only in these situations:

With trusted partners directly involved in fulfilling your trip — such as lodges, camps, guides, or transport providers — but only the details necessary to arrange your travel, and only once you've engaged us to plan or book a trip.
With service providers who help us operate our website and business (such as hosting or email delivery providers), bound to only use your data to provide that service.
For legal reasons, if required by law or to protect our rights, safety, or property.
In a business transfer, such as a merger, acquisition, or sale of assets — your information may be transferred as part of that transaction.

4. How Long We Keep Your Information

We keep your personal information only as long as necessary for the purposes described in this policy, or as required by law (for example, for tax or accounting purposes). When we no longer need it, we securely delete or anonymize it.

5. How We Protect Your Information

We use reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. You share information with us at your own risk, and should take care to use our website in a secure environment.

6. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from anyone under 18. By using our website, you confirm that you are at least 18, or that you are a parent or guardian submitting an inquiry on behalf of your family's travel plans. If we become aware that we've inadvertently collected information from a child under 18, we will delete it. If you believe this may have happened, please contact us using the details below.

7. Your Privacy Rights

Depending on where you live, you may have the right to:

Request a copy of the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your personal information
Withdraw any consent you've given us to process your information
Opt out of receiving marketing or promotional communications from us at any time

To exercise any of these rights, please reach out to us through our Contact Us page. We'll respond to your request in accordance with applicable data protection law.

8. Do-Not-Track Signals

Some browsers offer a "Do Not Track" signal. There is currently no industry-standard way to respond to these signals, so our website does not currently respond to them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by an updated "Last updated" date at the top of this page. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach us at:

Email: admin@longcrestedsafaris.com
Or via our Contact Us page
Long Crested Safaris — Kenya